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FAQs

Q: When will I receive my CEU certificate(s)?

A: Once you’ve received confirmation that you’ve completed the course(s) at a 100%. CEU certificates are emailed in the order that the final grade books are received from each instructor and then processed. Please make sure you provide us with a valid email address. Certificates are usually issued out up to three weeks after the course has ended. Proper checks and balances will be performed before certificates are issued. However, we continue to work diligently to get your CEU certificates out in a timely manner.  Your certificate will be emailed from  email@gosignmeup.net. Please thoroughly check your email.  If you have any additional questions or concerns please contact our help desk at elearning@mpbonline.org or  601-432-6911.

Q: Can I access the course(s) before the start date?

A: No students can access the course(s) before the start date. Each four week course has an active start and end date. The course is locked until each start date. If you request a password reset before the start date the site will not respond. If have any additional questions or concerns please contact our e-learning help desk at elearning@mpbonline.org or  601-432-6911.

Q: If I drop a course, can I get a refund?

A: No refunds are given for any online course(s).

Q: When should I pay my registration fee?

A: Payment are immediately done online while registering for a workshop(s). Notice: Payment and Refund Policy:This program accepts American Express, Discover, Master and Visa cards and electronic checks. No refund is granted for any enrolled or registered workshop.

Q: Is there a cost for the online professional development courses?

A: The registration fee is $85.

Q: How many CEU credits will I earn?

A: Upon completion of the workshop participants are eligible for 3.0 CEUs. IMPORTANT: You must complete the workshop as well as pay the registration fee to receive CEU credits. These credits will be sent to the email listed in your registration. Please read MDE's Office of Educator Licensure policy on the license process.

Q: How long will the workshop last?

A: The workshops are scheduled for a four week period of time. In the Orientation session (week 1), you will get to know one another and familiarize yourself with the online learning environment and tools in which the courses are delivered.

Q: What skills are necessary to succeed in an online workshop?

A: An understanding of e-mail use and the use of a web browser. An e-mail account is required as the primary means of communication between the workshop facilitator and the participants.

Q: When must the assignments be completed each week?

A:A: These courses offer you a great degree of flexibility. The workshop materials and requirements will be provided to you by your course facilitator during the first week. Each assignment will have a due date, which will be listed in the course syllabus. You will need to have your assignments correct and submitted by due date to receive full credit. There is not a specific day of the week or time for participants to log-in to participate. However, you are encouraged to participate early-on during the week in case you encounter any difficulties or require assistance.

Q: How long does each session last?

A: The amount of time for each session is four weeks. Please note that you will be required to post information on a discussion board and also to respond to other participants posting items on the discussion board. Therefore, early participation is critical for the completion of this task. The discussion board is one of the most valuable tools for online learning as it provides access for participants to ideas, resources, and effective management practices.

Q: How will I know if I am registered for the online workshop?

A: You will receive a confirmation e-mail with information provided has been accepted and you are approved to register for courses. The week/weekend prior to the start date you will receive an e-mail correspondence from your facilitator welcoming you to the workshop with any workshop requirements.

Q: Whom do I contact if I have any questions regarding the registration process?

A: Please contact MPB at (601) 432-6911 or elearning@mpbonline.org.

Q: What if I forget my online password for my online workshop?

A: If you forget your password to access e-LEARNING workshop/registration, click on the Forgot your password link provided at https://mpbonlinepd.instructure.com/ Please check your spam folder. Your reset password email will be sent from notifications@instructure.com  If you continue to experience password issues please contact our e-Learning help desk at:  601-432-6911elearning@mpbonline.org

Q: I did not receive any e-mails regarding the workshop(s)? What do I do?

A: Please check your spam/junk folder. Some ISP providers will place e-mails from non-cognizable e-mail addresses in a spam/junk folder. If you do not find the e-mail communication, contact us at (601) 432-6911 or elearning@mpbonline.org.

Q: I have attempted to log-on and am experiencing difficulties? What do I do?

A: Contact us at (601) 432-6911 or elearning@mpbonline.org.

Q: I cannot access the survey? Do I really need to participate in the survey?

A: Please note that the pre-survey is not accessible until the actual course start date. It is crucial that each participant teacher participate in the pre- and post- surveys in order to ensure continued funding opportunities for the initiative and to provide up-to-date course content and resources.

Q: What will happen if I find that I cannot complete the workshop requirements?

A: It is crucial that you communicate with your workshop facilitator. Should you find yourself unable to complete the workshop assignments, please notify your facilitator and request to be dropped. Otherwise, you will receive a failing status.